Need Urgent Care Support? We Are Here Now.

Our crisis team responds fast. If you or a loved one needs immediate care in the Algarve, call us now. We are available 24 hours a day, 7 days a week.
Call Now: +351 927 688 677
WhatsApp Us Now
We can often begin same-day care support
Please note: We are not an ambulance service. If you or someone else has a medical emergency, dial 112 immediately.
When to Call Us

Situations Our Crisis Team Can Help With

If it feels urgent to you, it is urgent to us.

Hospital Discharge

Your loved one is being sent home and has no care support in place.

Sudden Health Change

A rapid deterioration in condition that needs immediate professional attention.

Carer Unavailable

Your regular carer cannot continue and you need urgent replacement cover.

Dementia Emergency

Your loved one is being sent home and has no care support in place.

No Support Network

Someone living alone with no local family or social support to help them.

Any Urgent Situation

If you are worried about someone’s safety or wellbeing, call us.
The Process

Fast, Professional Response

1

Call or WhatsApp Us

Tell us what is happening. Our team will assess the situation immediately and advise you on the best course of action.
2

Crisis Team Dispatched

We send an experienced carer or nurse to the location. Our crisis team can attend within hours of your call.We visit your loved one at home to understand their needs, their routine, and the home environment. We build a detailed care plan together.
3

Emergency Care Begins

We set up a temporary care package covering up to 72 hours while you or the family decide on next steps.
< 4 Hours
Response Time
72 Hours
Emergency Cover
24/7
Always Available
After the Crisis

We Do Not Just Respond.
We Plan Ahead.

Our crisis care covers the immediate emergency for up to 72 hours. During that time, our team works with you and your family to assess the longer-term situation and recommend the most appropriate ongoing care.

If your loved one needs continued support, we can transition them seamlessly into one of our scheduled, flexi, or live-in care packages. If they need hospital liaison, equipment, or family communication across borders, we handle all of that too.

Many of our crisis care clients become long-term families. They come to us in a moment of panic, and we help them find a path to stability and peace of mind.

What Families Say

Crisis Care Feedback

Common Questions

Crisis Care FAQs

Our crisis team can attend within 4 hours of your call in most cases. For life-threatening medical emergencies, always call 112 first. We handle social care emergencies where someone needs immediate support at home.
Crisis care is priced based on the duration and level of support required. We provide clear costs before care begins so there are no surprises during an already stressful time.
Yes. Many crisis calls come from family members in the UK who have just learned their parent in the Algarve needs urgent help. We handle everything on the ground and keep you updated throughout.
We work with you during those 72 hours to assess the longer-term situation. If ongoing care is needed, we transition your loved one into the most appropriate care package with no gap in support.

Ready to Arrange Scheduled Care?

Book a free assessment today. We will help you find the right care plan for your loved one.
Call: +351 927 688 677